August 3, 2025
Franklin Auto Body is a trusted choice in Boise, delivering reliable repairs and customer-focused service.
Franklin Auto Body is dedicated to restoring vehicles to their pre-accident condition, addressing both the visible cosmetic damage and the more critical structural issues that collisions can cause.
The repair process kicks off with a thorough damage assessment. Franklin Auto Body's I-CAR GOLD CLASS certified technicians use advanced diagnostic tools to uncover both obvious and hidden issues. During this step, they carefully inspect the vehicle’s frame for alignment problems, check vital safety systems like airbag sensors, and assess critical components. This detailed evaluation is essential, as modern vehicles are equipped with intricate safety features that can be compromised even in minor accidents. In 2020 alone, over 2.4 million car crashes in the U.S. resulted in property damage, highlighting the importance of a meticulous repair process.
To ensure accuracy and efficiency, technicians document all damage using cutting-edge digital imaging and measurement systems. This not only facilitates smoother communication with insurance providers but also ensures that every necessary repair is accounted for in the initial estimate, reducing surprises later on.
Franklin Auto Body prioritizes high-quality repairs by using GM Original Equipment parts and OEM components. As a GM dealership, they have direct access to parts that are specifically engineered for GM vehicles, ensuring the perfect fit, finish, and performance. OEM parts are extensively crash-tested within the vehicles they’re designed for, offering unmatched reliability and safety.
Here’s a quick comparison of different part types:
In addition to using OEM parts, Franklin Auto Body employs advanced equipment for precision repairs. Their technicians are trained to handle high-strength steel and aluminum, utilizing specialized welding techniques to maintain the vehicle’s original crash performance. Adhering to manufacturer guidelines for materials and procedures is a top priority. This is especially important for the estimated one-fifth of U.S. vehicles that are leased, as many lease agreements mandate the use of OEM parts for repairs. By following these precise methods, Franklin Auto Body ensures the vehicle's safety and performance are fully restored while also simplifying the claims process for customers.
Dealing with insurance claims can be one of the most stressful parts of a collision repair, but Franklin Auto Body steps in to make it easier. Their experienced team works directly with insurance providers to ensure coverage is applied correctly, particularly when it comes to the choice between OEM and aftermarket parts. They also help customers navigate their policies, offering clarity and support throughout the process.
To reduce the inconvenience of being without a vehicle, Franklin Auto Body partners with local rental car services, ensuring customers have reliable transportation while repairs are underway. Additionally, they offer financial support through deductible assistance programs and financing options. This seamless coordination allows customers to focus on getting back on the road while Franklin Auto Body takes care of the rest, ensuring their vehicle is restored to both its safety standards and its original appearance.
While collision repairs focus on restoring a vehicle’s structural integrity, cosmetic restoration ensures it retains its visual appeal and market value. Dents and other imperfections can take a toll on both your car’s appearance and resale potential. At Franklin Auto Body, the I-CAR GOLD CLASS certified technicians understand how these issues can affect your vehicle. With precise techniques, most dents can be repaired to factory standards, maintaining both the original finish and market worth.
Paintless Dent Repair (PDR) is a specialized method that keeps your car’s factory paint intact. Using advanced tools, technicians carefully realign the metal from behind the dent. This method is ideal for minor issues like smooth dents, hail damage, door dings, and small creases, as long as the paint remains undamaged.
Experts estimate that 80% to 90% of dents can be fixed with PDR. The process is typically quicker, more budget-friendly, and environmentally conscious since it avoids sanding, fillers, or repainting.
Traditional dent repair, on the other hand, involves sanding, filling, and repainting the damaged area. This approach is necessary for larger dents, severe damage, or when the paint has cracked or chipped. While it takes more time and costs more, it’s the go-to solution for extensive repairs.
At Franklin Auto Body, technicians carefully assess each dent to determine the most suitable repair method. PDR is chosen when the paint is intact and damage is minor, while traditional repair is reserved for more severe cases.
PDR can often be completed within a few hours, whereas traditional repairs may take several days.
"PDR is an art, and it's very easy to mess up. So let the person do his work at a pace he's comfortable with. Otherwise you'll end up with poor results that could be unfixable (without replacing panels that is). Once the metal is stretched, there's no way to bring it back into the original shape." - Johann Kühn
Choosing the right repair method doesn’t just restore your car’s appearance - it also ensures its value is protected over time.
Franklin Auto Body’s certified techniques emphasize the importance of addressing cosmetic damage promptly. Fixing dents and imperfections isn’t just about aesthetics - it’s a financial decision, too. Studies show that visible dents can reduce a car’s market value by up to 10%, while professional repairs can improve it by 10–20%.
This impact is especially noticeable during trade-ins or sales. Dealerships often lower trade-in offers for cars with visible dents, deducting $500 or more even for minor damage. Investing approximately $300 in PDR could potentially increase a trade-in offer by $700.
Beyond immediate financial returns, repairing dents quickly prevents further deterioration. This is particularly crucial in places like Boise, where fluctuating temperatures and occasional hail can worsen existing damage.
Franklin Auto Body stresses the value of professional repairs that are well-documented and performed with quality materials. Such repairs not only maintain your vehicle’s integrity but also build trust with potential buyers. Over 50% of consumers say they wouldn’t buy a car that’s been in an accident, highlighting the importance of using certified professionals.
Preserving the original paint through PDR is another key factor. Cars with non-factory paint jobs can lose up to 20% of their value. By choosing the right repair method and working with skilled technicians, you ensure your vehicle’s appearance and financial worth remain intact.
Auto body painting does more than just add color - it acts as a shield against rust and corrosion. At Franklin Auto Body, our team understands that a quality paint job not only enhances appearance but also protects your vehicle from long-term damage caused by rust and wear. Whether you need a full repaint, a quick touch-up, or protective coatings, our paint services are designed to restore your vehicle's look and durability. Our I-CAR GOLD CLASS certified technicians ensure that every paint job meets rigorous industry standards. The process begins with precision color matching and detailed surface preparation, setting the foundation for a flawless finish.
"Our skilled craftsmen use precision color matching and flawless application techniques to restore or enhance your vehicle's look, ensuring a long-lasting, high-quality finish." - Franklin Auto Body
Getting a seamless paint repair isn’t just about applying the paint - it requires advanced technology and attention to detail. Over time, factors like weather exposure, parking habits, and car care products can subtly change your car’s original paint color. To address this, Franklin Auto Body uses computerized color-matching technology that identifies your car’s exact shade at the time of repair, rather than relying solely on manufacturer paint codes. This system, paired with a digital color management tool, allows technicians to compare colors, assess blend zones, and achieve a near-perfect match before mixing the paint.
Proper surface preparation is just as critical. Technicians carefully sand, clean, and prime the damaged areas to create an ideal base for the paint. This meticulous groundwork ensures the paint adheres smoothly and lasts for years to come.
At Franklin Auto Body, we use eco-friendly Waterborne base coats that deliver a smooth, durable finish while reducing environmental impact. Our commitment to excellence is backed by a lifetime warranty on all paint jobs.
The painting process involves applying primer, base, and clear coats in precisely controlled steps to create a finish that’s not only visually stunning but built to last.
For vehicle owners exploring paint services, Franklin Auto Body provides detailed estimates and works directly with insurance companies. From the initial assessment to the final inspection, we guide you every step of the way, ensuring your car receives expert care and attention to detail.
Franklin Auto Body takes the stress out of accident repairs by prioritizing clear communication and offering support that covers every part of the process.
"At our Boise collision center, customer satisfaction is at the heart of everything we do. We believe in clear communication and a stress-free repair process, assisting with insurance claims, rental car arrangements, and towing services to make your experience as smooth as possible." - Franklin Auto Body
Let’s take a closer look at how their step-by-step repair process ensures a seamless experience.
The repair process at Franklin Auto Body is built around transparency and keeping customers informed every step of the way. From the very first contact, their skilled technicians explain the necessary repairs, provide clear timelines, and keep you updated on your vehicle’s progress throughout the process.
Customers frequently praise the accuracy of their estimates, which align closely with the final costs after repairs are completed. This reliability stems from thorough initial evaluations and open communication about what’s needed to restore your vehicle. The team takes the time to answer questions and address concerns, making sure you’re fully informed about what’s happening with your car at all times.
The process kicks off with a detailed damage assessment, followed by careful planning and ordering the required parts. As the repairs progress, technicians provide regular updates, including any unexpected findings that might affect the timeline or scope of work. This commitment to proactive communication eliminates surprises and builds trust with customers.
"Our professional technicians will guide you through every step of the repair process, ensuring a smooth experience and complete satisfaction." - Franklin Auto Body
But Franklin Auto Body doesn’t stop at repairs - they go further to make your life easier.
To ensure your routine isn’t disrupted, Franklin Auto Body offers a range of convenience services. For starters, their towing services bring your damaged vehicle straight to their facility, saving you the hassle of arranging transportation for a non-drivable car.
They also provide auto glass replacement services, allowing you to address multiple repair needs in one visit. On top of that, Franklin Auto Body offers deductible assistance and financing options, making it easier to manage repair costs without compromising on quality.
These added services show Franklin Auto Body’s understanding of how vehicle repairs can affect your daily life. By taking care of these logistical challenges, they let you focus on what matters most while their team ensures your car is in expert hands.
When it comes to auto body repairs in Boise, Franklin Auto Body has earned a reputation for excellence, backed by decades of experience and glowing customer reviews. Their services cover everything from repairs and paintwork to full restorations, all delivered with a commitment to top-notch quality. The numbers speak for themselves: 96% of customers recommend Franklin Auto Body, with an impressive 4.8 out of 5 stars on Carwise.com (based on 190 reviews) and 4.7 out of 5 stars on Autobody-review.com.
What truly sets Franklin Auto Body apart is their dedication to precision and quality. They follow strict OEM procedures, and their technicians are I-CAR trained to ensure every repair meets the highest standards. Plus, they stand by their work with a limited lifetime warranty that lasts as long as you own your car.
Customer reviews highlight the consistent excellence Franklin Auto Body delivers. On Carwise.com, 62.1% of customers gave them a perfect 5-star rating, while 80% of reviews on Autobody-review.com also awarded them 5 stars. Customers frequently commend the team for their professionalism, clear communication, and exceptional craftsmanship.
The glowing testimonials say it all. Tony, a BMW owner, shared: "This is my second time using Franklin Auto Body, and they have always done excellent work. They refused to cut corners and made sure my vehicle was fixed back to factory standards!". Mike, a Chevrolet owner, praised their honesty and quality: "Honest, no overcharging, and quality work. Anywhere else I don't trust to match their quality. I think anyone is crazy for not going here.".
Franklin Auto Body doesn’t just stop at delivering exceptional repairs - they make the entire process smooth and hassle-free. From collision repair and dent removal to professional paint services and auto glass replacement, they offer everything you need under one roof. With their industry-leading certifications, decades of expertise, outstanding reviews, and unwavering commitment to quality, Franklin Auto Body is the go-to choice for auto body repair in Boise.
When it comes to auto body repairs, opting for OEM (Original Equipment Manufacturer) parts is a smart move. These parts are crafted specifically for your vehicle by its original manufacturer, ensuring they fit perfectly and work seamlessly. This not only preserves your car's safety and performance but also helps maintain its resale value.
Another advantage of OEM parts is their adherence to strict quality standards, often backed by warranties. This means you can count on their reliability and durability. On the other hand, aftermarket or used parts might not meet these same standards, which could affect your vehicle's integrity and appearance. If you're aiming to restore your car's original look and functionality, OEM parts are the way to go.
Franklin Auto Body aims to take the stress out of vehicle repairs by offering support with insurance claims and rental car arrangements. They provide clear and detailed repair estimates and work directly with insurance companies to speed up approvals, ensuring the repair process moves along without unnecessary delays.
If you need a rental car while your vehicle is in the shop, Franklin Auto Body can help set that up too, so you can keep moving without disruption. Their priority is to make the entire experience as straightforward and convenient as possible for you.
Paintless Dent Repair (PDR) is a method for fixing minor dents by gently reshaping the metal from the inside of the panel without affecting the original paint. It’s faster, less expensive, and environmentally friendly, making it ideal for small, shallow dents where the paint remains intact.
In contrast, traditional dent repair involves filling, sanding, and repainting to restore the car’s surface. This approach is better suited for larger dents, significant damage, or areas with chipped or cracked paint.
When choosing between the two, consider the dent's size, depth, and location. PDR is most effective on small dents found on flat surfaces, while traditional repair is necessary for more severe damage or paint-related issues. If you’re uncertain, a professional can evaluate the damage and guide you toward the best option.
